Hebederma Privacy Notice February 2015
By visiting the hebederma.com/en website or any other websites operated by Hebederma inc. or its affiliates (collectively, the “Site”), you agree to accept the practices described in this Privacy Notice.
If you do not agree to the terms of this Privacy Notice, please do not use the Site. Each time you use the Site, you should check the date of this Privacy Notice (which appears above) and review any changes that have been made since your last visit to the Site.
Hebederma Inc. wish to develop a relationship with our customers based on respect and integrity. We are aware of the trust and confidence you demonstrate when you visit the Site and provide us with information and we will maintain a professional attitude to respect it.
We treat your information with the same honesty and sensitivity that we have explained throughout our company’s philosophy.
Personal Information Collected By Hebederma Inc
hebederma.com/en uses information that we collect from our visitors and customers to personalize and improve your visit and shopping experience at the Site
We Collect Personal Information that is provided by Site users. “Personal Information” includes your name, address, telephone number, credit or debit card information, e-mail address, date of birth and IP address.
Personal Information is collected when you establish an account with us, place an order on the site or when you communicate with any of our departments such as customer service, sales or technical services through the Site, telephone, mail.
In some instances, we may obtain other people’s names and email a demographic information. We may collect information about products or services you like, reviews you submit, or where you shop. We might also collect information like your age or gender.
Location information. If you use our mobile websites or applications, we may collect location data obtained from your mobile device’s GPS. If you use our websites, we may collect location data obtained from your IP address. We use this location data to provide product availability at our nearest facility and to improve our shipping delays.
Web Beacons: We (or service providers on our behalf) may collect information from visits to the Site through the use of “Web Beacons.” Web Beacons are web page elements which may employ cookie technology that enable us to record data about visits to or transactions made on the Site. This information is sometimes known as “clickstream data.” We may use this data to analyze trends and statistics to improve your online experience or our customer service. No
You can generally set your browser to reject cookies or to notify you when you are sent a cookie. Software is also available from third parties which will allow you to visit the site without providing this information.
You are welcome to use the site if you use such software but we will not be able to offer you our personalized services and we will be unable to accept any online orders from you.
Social Media. When you engage with our content on or through third-party social networking websites, plug-ins and applications, you may allow us to have access to certain social media account information (e.g., name, username, email address, gender) to deliver the content or as part of the operation of the website, plug-in or application.
Orders: If you place an order through the site, you will be required to provide contact, billing, and payment information.
Use of Information Collected By Us
We use this information in an effort to improve your experience and to provide services to you and to communicate with you about information that you request. We may also use this information to help us target specific offers to you, to help us develop and improve our site, and to tailor it to your interests.
Sharing of Information with Third Parties
We will not rent, sell or otherwise disclose your Personal Information to unrelated third parties without your consent, except as stated in this Privacy Notice.
Service Providers: We may employ other companies or individuals to provide certain services to or on behalf of us such as analyzing customer lists and data, or performing marketing or consulting services. These third parties (“Service Providers”) will only have access to the information needed to perform these limited functions on our behalf and are required to provide your personal information with at least the same level of protection and security as we use.. Such Service Providers are prohibited from using your personal information for any purpose other than that for which such party was engaged by us and/or as stated in this Privacy Notice. Any Service Providers that use data received from us may only do so in accordance with this Privacy Notice.
Credit Card Companies: If you place an order through the site, the personal information you provide is transmitted to MONERIS and your credit card company to verify and authorize your purchase..
Shippers: If you make a purchase through the site, your name, telephone number and shipping information must be provided to third party shippers such as CANADA POST , UPS, FEDEX and the USPS to deliver your purchase.
Third Party Transaction-Level Data: If you visit the site from a third-party website the third-party website may be able to access select information from your individual transaction information. In order to track and credit your transaction the third-party website may give you a unique code, cookie or graphic which will uniquely identify you. This will only happen if you link directly from a third party website to the site. Any transactions made while such a code is active will be reported back to the third party website. We will only report non-Personal Information to these websites such as the date of the transaction, the product(s) purchased and the amount spent. We will not report any information to these third party websites that will allow them to personally identify you. The presence of a third party navigation bar at the top of any page is an indication that the third party website may be able to see your activity on the site.
Law Enforcement and Protection of Users: To the extent permitted by law, we will disclose personal information to government authorities or third parties pursuant to a legal request, subpoena or other legal process. We may also use or disclose your information as permitted by law to perform charge verifications, report or collect debts owed, fight fraud or protect our rights or property as well as those of our affiliates, customers, or its users. You should be aware that, following disclosure to any third party, your personal information may be accessible by others to the extent permitted or required by applicable law.
Affiliate Programs. We do not maintain relationships with third party affiliate websites.
Children and Privacy. The Site is a general audience website and is not directed to children under the age of 16. We will never knowingly collect personally identifiable information from children under the age of 16 without verifiable parental consent. If you are under the age of 16, please do not provide us with personally identifiable information of any kind whatsoever. If we become aware that a user is under the age of 16 and has submitted Personal Information without verifiable parental consent, we will remove his or her personally identifiable information from our files. We understand that children may not fully understand all of the provisions of this Privacy Notice or make informed decisions about the choices that are made available to adult users of the Site. We encourage parents and guardians to spend time with their children online and to be familiar with the websites they visit.
hebederma.com/en does not sell products to persons under the age of 18. If you are under the age of 18, you are required seek the consent of your parent or guardian to purchase products from the Site.
Security. We employ 128-bit encryption technology in all areas of the Site which require you to provide your personal or account information, including those areas related to online ordering, order status, and contest forms. The site utilizes industry-standard firewalls and Secure Sockets Layer (SSL) technology to allow for the encryption of potentially sensitive personal information, such as your name, address and credit card number. When you click on “checkout,” you will connect with our secure server. SSL sends your browser information that “encrypts” your order, changing all the information that you send back into a code that is extremely difficult to decipher.
You should recognize, however, that no computer system is fully secure and that there are inherent risks associated with Internet transactions. To make sure you have the latest security features on your browser, you may want to download the most recent version of your favorite browser, which should have full SSL support.
Corrections/Information Removal/Opt-Out. If your name, e-mail or postal address, telephone number or other Personal Information changes, you may update, correct or omit the relevant information by contacting us at email@example.com/en . In addition, if you no longer wish to receive communications from us you may opt-out by emailing us at firstname.lastname@example.org/en .
If you have any questions or concerns about this Privacy Notice, please e-mail us at email@example.com/en .
Or send a letter to
St-Charles Borromée Qc J6E 4N3 Canada
Limitations On Liability
IN NO EVENT WILL HEBEDERMA Inc. OR ITS PARENT, AFFILIATES, LICENSEES OR ANY PARTY INVOLVED IN CREATING, PRODUCING OR DELIVERING THE SITE OR ITS PRODUCTS OR SERVICES BE LIABLE IN ANY MANNER WHATSOEVER FOR ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL OR PUNITIVE DAMAGES ARISING OUT OF YOUR ACCESS, USE OR INABILITY TO USE THE SITE, OR IN CONNECTION WITH ANY FAILURE OR PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS OR LINE OR SYSTEM FAILURE (INCLUDING LOSS OF PROFITS, LOSS OF BUSINESS OR DATA, BUSINESS INTERRUPTION, AND DAMAGES THAT RESULT FROM INACCURACY OF THE INFORMATION OR INCONVENIENCE, DELAY, OR LOSS OF THE USE OF THE SITE). THE FOREGOING LIMITATIONS APPLY WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR ANY OTHER BASIS, EVEN IF Hebederma Inc. OR ITS AFFILIATES OR ANY OTHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.